Your privacy is our priority

1. Introduction

Mafa Tech ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address and phone number submitted through our forms.
• Project or business information you share when requesting a quote or consultation.
• Technical data such as IP address, browser type and pages visited, collected automatically.
• Communication records, including emails, WhatsApp messages and support tickets.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services.
• Improve our website, services and customer experience.
• Send updates, newsletters or marketing communications you've opted into.
• Maintain the security and proper functioning of our systems.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as Netlify,form submit, mailchimp) strictly to deliver our services, or when required by law.

5. Cookies & Tracking

Our website may use cookies to improve functionality and analyze traffic. You can control cookie preferences through your browser settings at any time.

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information. To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Children's Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at mafatech256@gmail.com or +256 744740065.